• All prices listed are inclusive of applicable taxes.

• Occasionally, a product may not pass our quality check. In such cases, we may cancel the order or require additional time to craft a new piece.

• International duties, taxes, and import fees are the responsibility of the customer.

• Certain locations may experience logistical delays. We will keep you informed in such situations.

• During festive/sale periods, delivery timelines may extend due to heavy order volume.

• URJA N SONPAL accepts all major debit/credit cards.

• These Terms & Conditions may be updated or modified at any time without prior notice.

• Customer privacy is of utmost importance to us.

• Any defective/damaged item received must be reported within 24 hours with an **unedited unboxing video** clearly showing the defect.

• URJA N SONPAL maintains full discretion in determining eligibility for returns or remedies.

• All products comply with applicable Indian laws and industry standards.

• Online prices may vary from in-store pricing and may change without notice.

• Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, or availability, which we reserve the right to correct.

• We may update website content and policies without prior notice. Invalid provisions will be treated as severable without affecting the remainder of the Terms.